FREQUENTLY
ASKED QUESTIONS
YOU’VE GOT QUESTIONS. WE’VE GOT ANSWERS.
What can I expect from the workout?
From the moment you step foot in Common Language, you’ll feel an uplifting and vibrant atmosphere. With workouts designed to challenge and inspire your body through high-energy, low-impact, beat-focused, dynamic movement, you’ll always leave drenched and feeling better than when you walked in the door. Our studio is airy + large windows and bright light. The studio features an amazing sound system, equipment, wellness + activewear goodies. The studio is open year round and can accommodate parties, studio rentals, and events!
Where are you located and where should I park?
We are located in The Flat Iron Building at 1579 N Milwaukee Ave. (across from Foxtrot). We are located on the 2nd floor of the building in the heart of Wicker Park-There is street parking available on the surrounding streets, but please be mindful it is a busier area so you'll want to give yourself enough time!
Access to the building: When you get to the front door, select code entry on the keypad, and type in 2095. You can also type into the directory Common Language and be buzzed in.
Getting to the studio: Take the stairs/elevator to the second floor- our studio is in suite 232. There are 4 bathrooms to use-we have all of our favorite products in #4 ( down the hallway closest to our studio) to freshen up pre/post class. We will have one changing room in the studio as well for post sweat changes!
Arrive 5 minutes before class time to get set-up, use the bathroom, change and get ready for an amazing workout!
What do the classes cost?
GOOD IN A GROUP
SINGLE SWEAT / $39
3/5/10 SWEATS / $115 | $195 | $375
2:1 55 MINUTE / $90.00 PER PERSON
3:1 55 MINUTE / $75.00
4:1 55 MINUTE / $65.00
BEST 1-ON-1
1:1- $125.00
Want to throw a party?
Or maybe have a group of friends that want a specific weekly class? (very popular in the studio) Email us to get you all set up! commonlanguagestudio@gmail.com
We will break down pricing, schedule availability, and setting everything up through our system.
When should I arrive?
Arrive at the studio 5 minutes before class to check-in. We provide all the equipment-All you have to do is show up and show out!
What should I wear? Any shoe recommendations?
Anything that makes you want to move! Some days it’s more comfy clothes,
other days high fashion, or all black! Up to you! We carry the best active lines- 90% are small women-owned companies. Different class formats call for different foot support. For a list of shoe recommendations, please email commonlanguagechi@gmail.com Always find what works best for your body.
WHAT SHOULD I EXPECT?
Classes range from 45-55 minutes. Our Online Studio offers a variety of shorter classes if you are pressed on time and want to still get the same content in-studio members are getting. In class we are in the music + keep the class flowing, but feel free to take a break, sip of water, or lose the weights! Class begins with a warm-up and ends with warm-down. Rhythm-based movements match the playlist + it’s vibrant, sweaty, and fun. Most members note to anyone new that it takes about about 2-3 classes to learn the moves and get comfortable on the rebounder—but don’t get too comfortable-our content changes every 10 days! Teachers will always offer options + modifications so everyone feels successful and gets all the benefits on the moves!
This all sounds great! How do I get started?
We’re excited to see you in class! We’ve got your covered-We will take good care of you. Go to our pricing page, select an option, and you will be asked to create an account before checking out. We have special rates for first-time clients so you can see what the Common Language experience is all about. Once you have at least one class in your account, you can book any class on our schedule!
If you have any other questions, you can always send us an email at commonlanguagestudio@gmail.com and we’ll get back to you asap.
Do you have water? Should I bring my water bottle?
Yes! Hydration is key! If you forget your water bottle, no worries!
We have a water available for purchase.
Advanced Pre-Booking
This advanced booking option is to guarantee your spots for the entire month before open to the public. Pre-booking will use (1) class credit to pre-book into the week of classes. If something comes up or needs to be cancelled- no problem-go into your class and cancel yourself out through your account. If there is no show/no cancellation there will be a $10 fee and loss of credit.
Running late?
Please arrive at Common Language at least 5-10 minutes before the start of your class. Many of our classes fill up and we are rarely able to fill a missed spot last minute. Because of our small class sizes, it is very important that we fill every spot we can. Cancellations made less than 24 hours prior to the start of class are “late cancels” and are deducted from your account as if you attended class. Please send a voice note/text to 908-878-6499 if any issues come up!
What if I need to cancel a class/private?
Things come up; we get it! We have a 24-hour class cancellation policy for all private sessions + parties. For all small group classes- you can cancel up to 24 hours before class starts and will receive a class credit back to your account. Cancellations or no shows within the 24 hours of the scheduled class results in a loss of the session on your series.
Cancellations within the window of 24hours to 4 hours of class will be subject to our $10 cancellation fee.
You can cancel online through your online portal system or, via- commonlanguagestudio@gmail.com. If it is an emergency, sickness, or you missed an alarm, send us an email commonlanguagechi@gmail.com, and we can put the class credit back into your account on occasion! Canceling day of will result in 100% charge.
Wait! I’m waitlisted! Now what?
While classes tend to fill, you always have the option of joining the waitlist!
How the waitlist works:
✓ If a spot in class becomes available before class start time, you will be automatically enrolled based on the spot on the waitlist and will receive a confirmation email. Get it while it’s hot!
✓ If you are booking a class by paying a drop in rate your card will not be charged until successfully booked into class.
✓ Class using a credit? Credit will be charged upon booking and refunded if not successfully enrolled into class.
If you are pulled into the class from the waitlist, however, fail to show up for class, sorry but will just lose that booked class credit. No SWEAT! Things come up + so always send us an email ( commonlanguagestudio@gmail.com) if an emergency comes up and we will honor the short notice!
What is your refund policy?
Unused merchandise will be accepted for a full refund within 7 days of purchase. After 7 days, a store credit will be issued for up to 30 days. No returns will be provided without a receipt. Any single sweat class purchases can be returned. Our sweat sessions have a one-year expiration and can be used at any time.
What is Common Language’s policy on inclement weather/snow days?
We will very rarely cancel classes or close the studio! We will try and give you as much notice as possible! Starting the night before, please check the website schedule, as well as Instagram for studio closing updates. Always double check your account for any last minute changes!
Can I do The Rhythm, The Beat, or The Groove if I am pregnant?
Women at all stages of pregnancy have been able to work out, but always consult your doctor before participating. Chat with the teacher about any necessary modifications or concerns. Keep hydrated and take lots of breaks if you need. We have water on site for purchase! Mama Moves is a low-impact alternative for pregnant women or anyone recovering from injury. In all of our formats, the instructor can offer a modification for any movement!
HOW DO I CANCEL MY ONLINE SUBSCRIPTION?
You can modify your subscription at anytime on your account page.
When you cancel, your video access will exist until the next charging cycle, but you will not be further charged. Come back to sweat at anytime!